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We are happy to offer FREE ground shipping for all orders over $35 delivered to the contiguous 48 United States! |
Shipping Origin and Delivery Times
US orders ship from our warehouse in Effingham, IL and typically ship via UPS Ground unless otherwise specified. Delivery times vary, but usually are between 1-6 business days depending on distance from the warehouse.
Canadian orders ship from our warehouse in Georgetown, ON and typically ship via UPS Ground or similar method unless otherwise specified. Delivery times vary, but usually are between 1-6 business days depending on distance from the warehouse. All duties, taxes, and fees are calculated during checkout so there are no surprise fees due at time of delivery. Learn More
Alaska, Hawaii & International Shipping
Shipping charges on orders delivered outside the 48 contiguous United States and Canada are calculated on a case-by-case basis and shown during the checkout process. Simply place your order online to get a real-time shipping quote or call us and we'll be happy to assist you.
Expedited Shipping
We can ship all of our items by expedited service including overnight, 2nd day, and 3rd day. Real-time expedited shipping quotes are available during the checkout process or call us and we are happy to assist you.
Order Processing
We typically ship all orders next business day excluding holidays. Orders place prior to 9am pst have a good chance of shipping the same day, but that is not guaranteed. If you need assistance with an expedited order, please call us to confirm shipping times.
Signature Required at Delivery
In some cases, we may need a signature at time of delivery. If you are unavailable to sign and receive shipment after 3 attempts and the shipping carrier returns the order, you will be responsible for all restocking fees and shipping charges on products that are returned to our warehouse.
Order tracking
Brondell will email you an order confirmation immediately after your order has been placed and we follow up with another email with tracking information once your order has shipped. You can login to your account anytime to check the status of your order.
